Bg99 Terms and Conditions — Know It, Understand It, Follow It

Welcome to bg99. These Terms and Conditions govern the use of all services on the bg99 platform. bg99 is an internationally licensed online gaming platform delivering a world-class gaming experience to players in Bangladesh.

By opening an account, logging in, or using any service on bg99, you are automatically deemed to have accepted these Terms and Conditions. It is therefore important to read them in full before using the platform.

Bg99 reserves the right to update these Terms and Conditions at any time. Any changes will be announced on the platform, and the date of the latest update will be shown at the top of this page.

To register on bg99, you must provide accurate and complete information. Accounts created with false or misleading details may be closed at any time, and any funds in such accounts may be forfeited.

• Each individual is only One You may open an account. If multiple accounts belonging to the same person are detected, all of them will be closed.
• The name, mobile number, and payment details provided at registration must be accurate and belong to the account holder.
• Keeping your account password secure is your own responsibility. Sharing your login credentials with others is strictly prohibited.
• If you notice any suspicious activity on your account or lose your password, contact bg99 support immediately.
• If a KYC (Know Your Customer) verification is requested, you must submit the required documents within the specified timeframe.

To use the bg99 platform, you must meet the following requirements. Failure to comply may result in your account being closed at any time.

• You must be 18 years of age or older. Accounts for minors are not permitted.
• Users must comply with the laws of their own country. bg99 cannot be used from any jurisdiction where online gaming is prohibited by law.
• Individuals who have been advised to refrain from gaming due to mental health issues or addiction are not permitted to use bg99.
• bg99 employees and their immediate family members are not permitted to place bets on the platform.

Transparency in payments is a priority at bg99. All deposit and withdrawal rules are detailed below.

• Deposits and withdrawals must be made using the same name and mobile number registered on your account.
• If money laundering or suspicious transactions are detected, bg99 will freeze the account and conduct an investigation.
• If an incorrect amount is credited or debited due to a technical error, bg99 reserves the right to correct the transaction.
• Bonus balance cannot be withdrawn directly — wagering requirements must be completed first.

Bg99 offers a variety of bonuses and promotions. Each offer comes with its own terms, and compliance is mandatory.

• Each bonus has a Wagering Requirements is set (typically 1x–30x). Withdrawals from bonus funds will not be permitted until this requirement is met.
• bonus Validity If wagering is not completed within the specified timeframe, the bonus will be automatically cancelled.
• Each person may participate in any given offer only once. Two people from the same household or using the same device cannot claim the same offer.
• If bonus abuse is suspected, bg99 reserves the right to cancel the bonus and investigate the account.
• bg99 reserves the right to modify, suspend, or cancel any bonus offer at any time.

Bg99 is committed to maintaining a fair and safe gaming environment for all players. The following activities are strictly prohibited and will result in immediate account closure if detected.

• Using any software, bot, or automation tool to play games.
• Colluding with other players to gain an unfair advantage.
• Exploiting any bug or glitch in the game system to gain a financial advantage.
• Selling, transferring, or allowing another person to use your account.
• Using the platform for money laundering or any suspicious financial transactions.
• Harassing, threatening, or insulting other players or bg99 staff.

Bg99 believes gaming should be a source of enjoyment, not stress. That is why responsible gaming is our top priority — the mental and financial well-being of every player matters to us.

• You can set deposit limits (daily/weekly/monthly) on your account at any time.
• You may temporarily suspend your account (cooling-off) for a set period, ranging from 24 hours up to 6 months.
• For permanent self-exclusion, please contact support — once activated, this cannot be reversed.
• If you notice signs of gaming addiction, seek professional help. bg99 will provide the necessary information and resources.

Bg99 takes the protection of your personal data seriously. How we collect, store, and use your information is fully detailed in our Privacy Policy.

• All your personal data is secured with SSL/TLS encryption.
• Your information is never shared with third parties for commercial purposes.
• Information may be disclosed when required by law or upon request from a regulatory authority.
• You may request corrections to or deletion of your data — though legal retention requirements may apply.

Bg99 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances.

• Any violation of these Terms and Conditions.
• Registering with false or fraudulent information.
• Money laundering or suspicious financial activity.
• If your account has been inactive for an extended period (12 months or more).
• As directed by a regulatory authority or court order.

Users may request account closure at any time through support. All valid balances must be withdrawn before the account is closed. If the account is closed due to a terms violation, the balance may not be returned.

Bg99 reserves the right to modify, amend, or update these Terms and Conditions at any time. Any changes will be notified on the platform, and the update date at the top of this page will reflect the latest revision.

• For major changes, a notification will be sent to your registered mobile number or account inbox.
• Continued use of the platform after any changes have taken effect will be considered acceptance of the updated terms.
• If you do not wish to accept the updated terms, you may request to close your account.

If you have any questions or concerns about these Terms and Conditions, our support team is always ready to help. We are available 24/7.